Senior Manager -  Quality Assurance

Key Expertise Required:

Strategy and Development

    • Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes and procedures to aid and improve operational performance ·      
    •  Contribute to new business initiatives and projects and review and communicate the impact on Supplier Quality activities General and Task Management:       
    • Lead supplier development strategy, designing the metrics for the function and supplier performance

Roles assuring Sustainable Quality from Suppliers

    • Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP).       
    • Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements
    • Support Purchasing with the supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks
    • Support new product launches to ensure suppliers are capable of delivering to the required quality standards        
    • Manage the root cause analysis and corrective actions process of supplier quality issues      
    • Perform on-site supplier visits for root cause analysis and verification of corrective actions of supplier quality issues        
    • Review and evaluate supplier quality data to identify process improvement opportunities within the supply chain       
    • Where appropriate work with the supplier directly, create corrective action plans to address process failures        
    • Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities
    • Promote the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis and FMEA (Failure Mode and Effects Analysis)       
    • Manage the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis) of suppliers.       
    • Review documentation of inspection results across all areas. In appropriate functional areas, this refers to supporting inspection and test status requirements defined by regulations, engineering product specifications or Control Plans, PPAP approval or product warrant submission        
    • Monitor and report on supplier product quality and performance understanding any commercial issues and impacts
    • Manage the Supplier Key Performance Indicators (KPIs)·      
    • Manage supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators
    • Lead quality audits for suppliers·     
    • Ensure compliance and assist with adherence to the Quality Management System (TS16949/ISO9001)
    • Support regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality   
    • Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact        
    • Keep up with current and developing manufacturing and engineering trends that concern product quality        
    • Conduct benchmarking studies to determine best practices/designs and future trends 
    • Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact        
    • Undertake personal continuous training and development       
    • Perform root cause analysis and resolve problems 
    • Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

 People Management

    • Manage, coach and develop a high performing Supplier Quality team that meets agreed objectives and which delivers best practice results, added value and continuous improvements  
    • Provide leadership, direction, management and development to the Supplier Engineering team
    • Set department objectives/KPIs and review and assess ongoing performance of direct reports
    • Report on achievement of targets and identify any actions required
    • Motivate and coach the team to operational success

Skills and Attributes:

    • Excellent leadership and man- management skills ·      
    • Ability to manage a variety of cross-functional team members including at International Sites and also able to perform in a Matrix Reporting role.·      
    • Excellent written, verbal and presentation skills ·      
    • Excellent organisational and follow-up skills·      
    • Competent in problem solving, team building, planning and decision making·      
    • Strong Process Knowledge on GEARS, Machining and or Casting Manufacturing and ability to support Suppliers on problem solving
    • Strong Knowledge in APQP and PPAP process and can educate his/her team as well as suppliers and should be a Strong believer and advocate of Systematic and Strategic Approach in all SQA processes

Preferred Experience : 18 Years of significant work experience in engineering sector in qualityfunction specialising in Supplier Quality Assurance

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