Service

About Bonfiglioli Service

Explore how Bonfiglioli Service ensures performance, uptime, and long-term support for your machinery.

For maintenance plans call on |1800-274-3399
For maintenance plans and queries write to spares@bonfiglioli.com

Your trusted service partner — anytime, anywhere across India.

✅ 24/7 Toll Free Assistance

✅ Expert Technicians

✅ Pan India Service Network

✅ Genuine Spare Parts

Bonfiglioli India Footprint

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KEY CAPABILITIES

Failure Simulation Vibration & Noise Analysis Traceability Integrated Service Operations Failure Mode Investigation Recon – Mobile and Wind Gearboxes

Field Service Support & Training

Classroom and on-site sessions equip customer teams with practical maintenance, troubleshooting, and safe operating procedures.

Mobile service training units bring real gearboxes, components, and demos directly to remote sites, bridging the gap between theory and practice.

Field Service Support: On-site diagnostics, installation & commissioning.

Workshop Repairs: Gearbox overhauls, rebuilds, and root cause analysis.

Warranty & Claims Management: Resolution process.

Technical Training: Customer / operator training on maintenance practices.

Spare Parts Management: Ensuring timely availability of critical parts.
In-House Service Center
Industry & Automation
Key Activities – Inhouse

Inspection & Disassembly

Gearbox Evaluation

Report Our Findings + Estimation

The Repair Process Begins

Gearbox Reassembly & Testing

Receive Your Unit Back

Detail Root Cause Analysis

Conversion of Gear Box

Overhauling

Service of Gear Box

Our skilled service engineers guarantee maximum machine availability
Field Service Support & Training
Industry & Automation

KEY CAPABILITIES

✓ Complaint resolution ✓ Trouble Shooting ✓ Lubrication of Gear Box ✓ Noise / Thermal Related ✓Causes / Remedial Action, ✓ Importance of Spare Parts

Aftersales Function Overview
Industry & Automation

After Sales

In-House

Inspection, Disassembly & Estimation

Repair

On-Site

Claim Management

On-site Diagnosis

Part Replacement

Inspections & Maintenance (AMC)

Detect failures

Improve budgeting

Reduce downtime

Spare Parts Support + Offer

Genuine parts

Required parts along with subsequent parts identification

Training

Awareness

Troubleshooting

End-Customer Business Development

Replacement

New products such as CP
Bonfiglioli service benefits:

Pan-India service for Bonfiglioli's globally patented products, through Bonfiglioli's engineers or authorized service franchisees.

Availability of genuine spare parts, where you need them when you need them

Your issue is resolved within 48 hours

Free service camps at your premise

A choice of easy AMC plans

Free service support for installation and commissioning of Heavy Duty Gear Units
Bonfiglioli original spare parts availability

Bonfiglioli ensures continues equipment and plant operations by easy access to Bonfiglioli’s original spare parts availability in 24 hours through our well-stocked Bonfiglioli Plants and authorized service franchisees & service centers. This is to ensure our customers experience the ease of operations and peace of mind when it comes to Bonfiglioli's #RightInTimeService and availability of spare parts.

Authorized service franchisees

Our PAN-India service network is widespread and we remain one of the most preferred partners in the industrial gear motor and drive solutions market.We understand the needs of our customers and ensure the availability of original Bonfiglioli spare parts, through our authorized service franchisees and repair service centers. With reliable service through our network, we ensure the availability of all the resources within our service centers & franchisees, for our customers to perform their operations with a peaceful mind.

Franchisees

Annual Maintenance Contract
Industry & Automation

Bonfiglioli offers various maintenance plans and service support options that assure maximum uptime and trouble-free operation to our valuable customers.

For Maintenance Plans
spares@bonfiglioli.com | 1800 274 3399

Gold

Annual Maintenance Contract

Available for reconditioning which extends the life of the gearbox
Universal repair center at headquarters follows best practices
Works with highly qualified technicians
Uses high standard benchmarks for repairs and reconditioning

Silver

On-call Based Service

Carried out quarterly or half yearly (Optional)
Committed to trouble-free performance throughout AMC period
Maximum up-time guarantee
Two additional “Breakdown” visits during AMC tenure
Offers double benefit to the customer

Reconditioning & Repair

In-house Repair Center

Deputation of service expert on “On Call Basis”
Charged on “per man day” visit only
Charges remain unchanged for 12 months
Quick deputation of expert within 48 hours
Spare replacement recommendations
Quick supply of spares

About Bonfiglioli Service

Explore how Bonfiglioli Service ensures performance, uptime, and long-term support for your machinery.

Bonfiglioli India Footprint

Bonfiglioli service benefits:

Bonfiglioli original spare parts availability

Authorized service franchisees